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Sep 14, 2011

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A customer referral system

I started a referral program on my shop. As of now I have to manage a spreadsheet on my computer with the person's name, referral code and email and any referrals that come in. Then I have to go create the coupon code that is the referral code, set up the 5% off for anyone using it. Then I have to pay close attention to every order to make sure I don't miss a referral, and cross check that it is actually a NEW customer. Something automated we could opt to use would be awesome!

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I love the idea of a discount for repeat customers. In fact, I have a discount code I give them, and just hope they don't pass it along to other people. So far so good.
Sep 30, 2011
Replying to comment #1: Yes, I reward my customers with $5 toward a free skein of yarn for each new customer that checks out using their referral code - which also give the new customer 5% off their order for using it. But its a PITA! LOL! A rewards point system for purchases also would be fabulous! As of now I issue permanent 10% off codes to my most prolific buyers.
Sep 23, 2011
If this means a way for customers to earn points for refering new customers then I'm for it. I'd also love to see a way to set up a customer rewards program for repeat customers.
Sep 14, 2011